Emergency Room Or Urgent Care: Where Should You Go When?
ALTON - When you or someone in your family is injured or are feeling ill with symptoms of COVID-19 or other illnesses, deciding what type of medical care to seek is a decision you want to make quickly. But going straight to the emergency room may not be the best option. Urgent care clinic options , such as OSF PromptCare and OSF OnCall Urgent Care , which has walk-in clinics and virtual visits, may be a better choice for care. These care options are most appropriate if you’re experiencing COVID-19 symptoms and require testing. OSF also offers immediate connections through Clare, our digital assistant that can be found at osfhealthcare.org . Clare can assist in directing you to the proper level of care you need. “If you believe you have a life-threatening injury or illness, please call 911 or go to the nearest emergency room,” said Brandi Clark, vice president of On Demand Services at OSF HealthCare. “If you do not believe your concern is life threatening,